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Premium Support

Monday, 26 March 2012 22:26

Our Premium Support package offers you complete peace of mind; the responsibility for the smooth running of your systems becomes our priority.

Our aim is to offer superior levels of customer service, so not only will we solve your problems when you call, but we will proactively monitor your systems to check for potential problem areas...

The proactive monitoring includes regular checks of your Anti-Virus software, your back-up solution, and the operating system event logs all with the aim of maintaining your productivity.

All this PLUS you have full access to our acclaimed Online File Manager product giving you the ability to store your data securely in the cloud. For more information about Online File Manager click here

With our premium package you receive a complete technical audit, site survey and systems health check to create a IT Data Portfolio that provides the vital information required to manage your infrastructure. Combined with our proactive monitoring we can correlate this information and provide it to you in concise, coherent and informative reports which will help streamline your IT systems, infrastructure and business processes. Get the security experts to protect your business reputation and systems.

The premium packages offers everything from our standard support package PLUS:

  •  Even lower support rates!
  •  Proactive Monitoring.
  •  Premium Service Level Agreements.
  •  Fast Track Emergency Hotline.
  •  Analytics & System Reporting.
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Glasgow

  • 36 Scioncroft Avenue
    Glasgow
    G73 3HS
  • 0141 416 0265

Edinburgh

  • 50 Foxknowe Place
    Livingston
    EH54 6TX
  • 0141 416 0265

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