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Our Fully Managed IT Support package offers you complete peace of mind; the responsibility for the smooth running of your systems becomes our priority. Our aim is to offer superior levels of customer service, so not only will we solve your problems when you call, but we will proactively monitor your systems to check for potential problem areas. This includes regular checks of your Anti-Virus software, your back-up solution, and the operating system event logs all with the aim of maintaining your productivity.
- Reduced Operating Costs.
- Fixed Monthly Fee.
- Service Level Agreements.
- Faster Response.
- Advice & IT Consultancy.
- Proactive Monitoring.
Our Fully Managed Support customers receive a complete technical audit, site survey and systems health check to create a IT Data Portfolio that provides the vital information required to manage your infrastructure. Combined with our proactive monitoring we can correlate this information and provide it to you in concise, coherent and informative reports which will help streamline your IT systems, infrastructure and business processes. Get the security experts to protect your business reputation and systems. |
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We understand that many SME's do not require fully managed support models or that their budgets rarely meet the need. Pay-as-you-go IT Support offers your business, access to high quality technical support with fast response when you need it, whether this is remotely or desk-side in your office without the need for a long term contract. - Low cost.
- 24 x 7 Assistance.
- Fast remote access.
- Faster Response.
- Onsite Assistance.
Similar to our other support packages when you become a Pay-as-you-go client, at your discretion we will perform a health-check survey and gather technical details regarding your IT setup. This gives us the vital information that we need so we can help you quickly and efficiently when you do have a problem and need our support. It will also give you peace of mind that your data and computers are adequately protected. |
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